![]() ![]() ![]() ![]() In this study, the author uses qualitative and quantitative data analysis, where the statistics found in the study are described or described as they are, then presented in the form of numbers which are then interpreted in a description. This study uses data collection methods in the form of observations carried out directly in the field, literature study, documentation and questionnaire methods. What can be done is by providing quality services that can support the company's activities to increase customer satisfaction by paying attention to service quality, facilities, price and timeliness so as to maintain customer stability. Companies need to make efforts in order to maintain and improve customer satisfaction so that they do not switch to other modes of transportation. The importance of the role of transportation is certainly balanced with the active participation of the parties involved in it. In the current era of globalization, especially in Indonesia, the dense population is accompanied by increasingly complex needs and various human activities in carrying out mobility, whether doing work, school, tourism, research or traveling. ANALISIS FAKTOR KUALITAS PELAYANAN, FASILITAS, HARGA, DAN KETEPATAN WAKTU TERHADAP KEPUASAN PELANGGAN BUS PO. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |